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LLMs: Revolutionizing Customer Support or Ringing its Death Knell?

LLMs: Revolutionizing Customer Support or Ringing its Death Knell?

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let's talk about pros...

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let's talk about pros...

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LLMs: Revolutionizing Customer Support or Ringing its Death Knell?

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  1. 1 intro
  2. 2 preamble
  3. 3 overview
  4. 4 but...
  5. 5 chat gpt and llama
  6. 6 traditional customer support
  7. 7 impact of llm-models
  8. 8 let's talk about pros...
  9. 9 how about cons?
  10. 10 hybrid approaches
  11. 11 adaptation and evolution
  12. 12 customer trust
  13. 13 stakeholder perspectives
  14. 14 thanks!

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