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Intro
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Classroom Contents
Beyond the UX Tipping Point - Transforming Organizations Through Design
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- 1 Intro
- 2 The Disney Magic Band
- 3 The Magic Band
- 4 Happy Birthday
- 5 Usability Testing
- 6 Disneyland
- 7 Followup questions
- 8 Disney monorail
- 9 Reservation block
- 10 Keeping a constant inventory
- 11 How does a team go from holding rooms
- 12 Unconscious incompetence
- 13 Conscious incompetence
- 14 Persistence
- 15 Unconscious Competence
- 16 Literacy
- 17 Dark Ages
- 18 Spot UX Design
- 19 UX Design as a Service
- 20 The Goal
- 21 Embedded UX Design
- 22 Design Decisions
- 23 Infused UX Design
- 24 Teams
- 25 Maturity
- 26 Product Managers
- 27 Honeywell Thermostat
- 28 Nest
- 29 Technology
- 30 Features
- 31 Bigger Experience
- 32 American Airlines
- 33 Honeywell
- 34 New Design
- 35 Design Culture
- 36 Stem Cell Theory
- 37 Nests Team
- 38 The UX Tipping Point
- 39 Michael Eisner
- 40 Dan Moll
- 41 Continuous Learning
- 42 Culture
- 43 Playbook Workshops
