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Incidents Are a New Normal

Incidents Are a New Normal

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Classroom Contents

Incidents Are a New Normal

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  1. 1 Intro
  2. 2 Presentation
  3. 3 Biases
  4. 4 Blameless
  5. 5 Timeline
  6. 6 Timeline isnt linear
  7. 7 Questions
  8. 8 We are ready to fail
  9. 9 Causal factors
  10. 10 Root causes
  11. 11 Example
  12. 12 Myths
  13. 13 Minimize Consequences
  14. 14 Good Action
  15. 15 Mandatory actions
  16. 16 Summary

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