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Matching and mirroring
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Classroom Contents
How to Bond with Patients - Bedside Manner Tips with Dr. Kofi Essel
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- 1 Intro
- 2 About Dr. Kofi
- 3 The importance of communication in medicine
- 4 First impressions
- 5 Medical first impression protocol
- 6 Opportunity for vulnerability
- 7 Building rapport and trust
- 8 How to make them feel appreciated, accepted and acknowledged
- 9 Collaborating v discrediting
- 10 Hidden cues and teaching new medical students
- 11 Matching and mirroring
