Empowering SRE Teams and Incident Management with AI

Empowering SRE Teams and Incident Management with AI

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AI-Powered Incident Triage

6 of 14

6 of 14

AI-Powered Incident Triage

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Classroom Contents

Empowering SRE Teams and Incident Management with AI

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  1. 1 Introduction and Speaker Introduction
  2. 2 Challenges of Incident Management
  3. 3 The Role of AI in Incident Management
  4. 4 Real-Life Incident Scenario
  5. 5 Using Playbooks for Incident Response
  6. 6 AI-Powered Incident Triage
  7. 7 Streamlining Communication with AI
  8. 8 Customer Communication and Investigation
  9. 9 Starting with Observability Tools
  10. 10 AI Enhancing Contextual Analysis
  11. 11 Speeding Up the Investigation Process
  12. 12 Generating Post-Mortems
  13. 13 AI's Role in Incident Management
  14. 14 Key Takeaways and Conclusion

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