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Diving Into the VOID - Understanding Software Incidents and Resilience

Diving Into the VOID - Understanding Software Incidents and Resilience

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MTTR

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MTTR

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Diving Into the VOID - Understanding Software Incidents and Resilience

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  1. 1 Intro
  2. 2 About the VOID
  3. 3 What's in the VOID
  4. 4 Research & myths
  5. 5 MTTR
  6. 6 Your systems are sociotechnical
  7. 7 Don't dismiss near misses
  8. 8 The new approach
  9. 9 Outro

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