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Designing Your Patient Experience - The Innovations in Emergency Department Management Course

Designing Your Patient Experience - The Innovations in Emergency Department Management Course

The Center for Medical Education via YouTube Direct link

keep them informed

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Classroom Contents

Designing Your Patient Experience - The Innovations in Emergency Department Management Course

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  1. 1 Intro
  2. 2 Waiting Times
  3. 3 Provider Out Front
  4. 4 Smaller Environment
  5. 5 Quick triage
  6. 6 Metrics
  7. 7 ED Case Manager
  8. 8 Patient Volume
  9. 9 Home Health
  10. 10 Dealing with Residents
  11. 11 acuity matters
  12. 12 keep them informed
  13. 13 sign out

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