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Which hat am I wearing
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Classroom Contents
Delivering Bad News: Helping Your Community Through a Rough Patch
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- 1 Introduction
- 2 What you do when your community gets angry
- 3 Remember which hat youre wearing
- 4 Remember whose side youre on
- 5 Community grief
- 6 Youre on their side
- 7 The community was right
- 8 Talking to the press
- 9 Which hat am I wearing
- 10 Tell the truth
- 11 Throwing someone under the bus
- 12 Be brutally honest
- 13 Questions
