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Classroom Contents
Debugging Difficult Conversations - How Not to Chicken Out
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- 1 Introduction
- 2 What are difficult conversations
- 3 No monologue
- 4 Who am I
- 5 Happy and Effective Technical Leaders
- 6 Difficult Conversations
- 7 High Impact
- 8 Ignore Difficult Conversations
- 9 Land Rover Story
- 10 Dont feel comfortable
- 11 Confident
- 12 Mindset
- 13 Courage
- 14 People pleaser
- 15 Questions
- 16 Why
- 17 Designer example
- 18 Why is it in the best interest
- 19 Triggering fear
- 20 The right mindset
- 21 Preparation
- 22 Examples
- 23 PDF
- 24 What
- 25 When
- 26 Fillable PDF
- 27 First example
- 28 Standups
- 29 Why is it in my best interest
- 30 How this fits into the wider
- 31 Data gathering
- 32 Accepting feedback
- 33 Influence communication skills
- 34 Preparation not a sales pitch
- 35 Annual performance reviews
- 36 Why is it in Jonathans best interests
- 37 We let one person exhibit
- 38 I can gather opinions
- 39 Take a step back
- 40 Resources
