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The user doesn't care about technology
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Classroom Contents
User Experience Is Everything
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- 1 Intro
- 2 What is appear.in?
- 3 It all started with the interns
- 4 3 students, 6 weeks
- 5 The world's biggest WebRTC-based video-conferencing service
- 6 The average user couldn't care less
- 7 What could we build that was better?
- 8 Just share the link
- 9 User experience made us better, but technology was the enabler
- 10 The user doesn't care about technology
- 11 Talk to your users!
- 12 Quantitative vs. Qualitative
- 13 People have different expectations
- 14 Get a target market
- 15 Choosing a target does not mean your product will only fit those people
- 16 "Access profile" is the new login
- 17 Keep innovations to a minimum
- 18 Users need to feel familiar
- 19 Listen for feedback
- 20 Performance was horrible, simple requests taking 5 seconds
- 21 Summary
