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Customer Experience - A SaaS Company's Most Important Battleground

Customer Experience - A SaaS Company's Most Important Battleground

Web Summit via YouTube Direct link

SAP at Levis Stadium

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SAP at Levis Stadium

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Classroom Contents

Customer Experience - A SaaS Company's Most Important Battleground

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  1. 1 Intro
  2. 2 SAP at Levis Stadium
  3. 3 Customer experience
  4. 4 What hasnt worked
  5. 5 What role does customer experience play
  6. 6 How does Medallia work
  7. 7 Medallias strategy
  8. 8 Chatbots
  9. 9 AI
  10. 10 Prediction

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