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Intro
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Classroom Contents
Create a World-Class Emergency Department - EMPs Physicians in Triage Models
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- 1 Intro
- 2 Intake: The Critical Patient
- 3 Another Perspective
- 4 How Did we Get Here?
- 5 Downsides
- 6 Help Define the Issue
- 7 Physician As Greeter
- 8 EMP Implement Worries
- 9 EMP Internal Experience
- 10 EMP of Samaritan
- 11 EMP of Hamilton
- 12 Relating Good Greeting Practice to Patients
- 13 Flowcharting the Intake Process
- 14 ED Activity Level 1
- 15 ED Activity Level 3
- 16 The Role of the Flow Doctor
- 17 Consumer Flows
- 18 The Vertical Patient
- 19 The Horizontal Patients
- 20 Building the Better Practice
- 21 Improving Greeting Performance
- 22 Greeting Systems Design
- 23 Anticipated Problems
- 24 Time Measures Change
- 25 Intake System Design
- 26 Intake Under Duress SURGE TIME
- 27 The Greeting Process Future
