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Introduction
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Classroom Contents
Cracking the Conversation Code Workshop
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- 1 Introduction
- 2 What makes a good conversation
- 3 Why are we talking about conversations
- 4 What stops us from having good conversations
- 5 Code 1 Curiosity
- 6 Code 2 Facts
- 7 Code 3 Participants
- 8 Healthy Conversations
- 9 Feedback Loop
- 10 Choosing the Right Stakeholder
- 11 Improving Conversations
- 12 Unpleasant Experiences
- 13 Practice
- 14 Relevance
- 15 Being Transparent
- 16 Communication
- 17 Biases
- 18 Thoughts Processes
