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- Summary
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Classroom Contents
Conflict Resolution - Types of Conflict - Causes of Conflict
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- 1 - Introduction
- 2 - Agenda
- 3 - What is Conflict?
- 4 - Different Types of Conflict
- 5 - Effects of Conflict
- 6 - When should you intervene in a conflict?
- 7 - Important Conflict resolution skills
- 8 - Causes of Conflict
- 9 - Five approaches to Conflict Management
- 10 - Steps involved in a collaborative approach
- 11 - Effective ways to reduce destructive Conflict
- 12 - Summary
