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Abstract
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- 1 Introduction
- 2 Acquisition and integration of systems
- 3 Inspiration
- 4 Personas
- 5 To do list
- 6 Rebuilding software
- 7 Train service example
- 8 Prioritization process
- 9 How we did it technically
- 10 How we replaced the functionality
- 11 Explicit steps
- 12 Imagine 19th century
- 13 Imagine 21st century
- 14 Abstract
- 15 Descriptions
- 16 Why do I do this
- 17 Main principles
- 18 Implementation
- 19 Evolution
- 20 Finding a compromise
- 21 Low fidelity wireframes
- 22 Encourage honest feedback
- 23 Join walkthroughs
- 24 Shared understanding
- 25 Summary