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Intro
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Classroom Contents
Weathering the Storm - The Art of Crisis Communications
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- 1 Intro
- 2 Welcome
- 3 Introduction
- 4 Why How
- 5 Planning
- 6 The racy model
- 7 Get to know your team
- 8 Writing process flows
- 9 Creating a war room
- 10 Managing stakeholders
- 11 Take your stakeholders to lunch
- 12 Vulnerability disclosure
- 13 Monitoring
- 14 Internal Team
- 15 External Communication
- 16 Be Authentic
- 17 Be Successful
- 18 Recap
