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Classroom Contents
Beyond the Code - Deploying Empathy
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- 1 Intro
- 2 Before deploying code, deploy empathy
- 3 How to run successful customer interviews?
- 4 Under the hood: looking into an organization through customer interviews
- 5 What makes Geocodio unique?
- 6 Getting to know your customer
- 7 Handling divergent information from users
- 8 Being empathic to yourself
- 9 Outro
