Customer Experience Courses and Certifications

Executive Diploma of Chief Digital Officer

157 ratings at Udemy

Executive Diploma of Chief Digital Officer by MTF Institute, Role of CDO, Digital Transformation, Leadership, Management

• Udemy
• 1 hour 21 minutes
• On-Demand
• Paid Course

Tech Startup Management for CEOs: From Zero to Million Users

133 ratings at Udemy

How to Kick-Start and Develop Your Project WITHOUT the Help of a Technical Co-Founder!

• Udemy
• 1-2 hours
• On-Demand
• Free Online Course

Unilever

Customer Understanding and Digital Marketing Channels

116 ratings at Coursera

Explore digital marketing essentials, customer insights, segmentation, content strategies, e-commerce channels, and performance metrics to enhance your marketing skills and drive business success.

• Coursera
• 20 hours 10 minutes
• On-Demand
• Free Online Course (Audit)

Professional Diploma in Digital Business Development

111 ratings at Udemy

Professional Diploma in Digital Business Development by MTF Institute

• Udemy
• 1 hour 45 minutes
• On-Demand
• Paid Course

Advanced Program in Product Development and Management

109 ratings at Udemy

Advanced Program in Product Development and Management by MTF Institute

• Udemy
• 8 hours 6 minutes
• On-Demand
• Paid Course

Print On Demand Masterclass - Shopify Store Creation

97 ratings at Udemy

Comprehensive Course to Build an Automated Print on Demand E-Commerce Store - Using Shopify and Printful

• Udemy
• 6 hours 46 minutes
• On-Demand
• Paid Course

Master Course of Hospitality Marketing

94 ratings at Udemy

Hotel Mangement, Hospitality Marketing and Management, Tourism Marketing, Toursim Management, Restaurant management

• Udemy
• 1 hour 12 minutes
• On-Demand
• Paid Course

Starweaver

Hospitality Luxury Brand Management

60 ratings at Coursera

Develop expertise in luxury hospitality brand management, exploring market dynamics, customer experiences, and digital transformation to redefine and excel in managing luxury brands for the modern era.

• Coursera
• 6 hours 55 minutes
• On-Demand
• Free Online Course (Audit)

Customer Experience: Brand Promise & Customer Loyalty

44 ratings at Udemy

Design A Branded Customer Experience That Differentiates

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Master Business Growth with Generative AI

29 ratings at Udemy

Leverage AI for Marketing, Customer Engagement, and Market Insights

• Udemy
• 4 hours 2 minutes
• On-Demand
• Paid Course

EDUCBA

Explanation of ITIL V4 Service Value System & its Components

26 ratings at Coursera

Comprehensive exploration of ITIL V4 Service Value System, integrating agile and DevOps methodologies for optimized service management and continual improvement in IT organizations.

• Coursera
• 7 hours 59 minutes
• On-Demand
• Free Online Course (Audit)

Customer Experience: Help & Review

Explore the foundations of customer experience, learn to enhance service skills, and discover methods for measuring customer satisfaction.

• Study.com
• 2 hours 8 minutes
• On-Demand
• Paid Course

Retail Innovation

Explore strategic perspectives, long-term trends, and innovative approaches in retail management to gain a competitive advantage and enhance customer experiences.

• Study.com
• 9 hours 20 minutes
• On-Demand
• Paid Course

Improving Customer Experience

Learn strategies to enhance customer satisfaction through feedback analysis, relationship management, and service metrics for improved business outcomes.

• Study.com
• 4 hours 48 minutes
• On-Demand
• Paid Course

Amazon Connect Contact Lens Fundamentals

Explore Amazon Connect Contact Lens to analyze customer conversations, evaluate agent performance, and improve customer experience through automated insights and post-contact summaries.

• Coursera
• 1 hour 3 minutes
• On-Demand
• Free Online Course (Audit)