Customer Experience Courses and Certifications

AI's Existing Impact

Explore AI's impact on personalization, recommendation systems, content moderation, chatbots, and consumer psychology in marketing. Learn to leverage AI for enhanced customer experiences and business growth.

• Coursera
• 12 hours 31 minutes
• On-Demand
• Free Online Course (Audit)

Human-Centered Design for Work at a Distance: Prototype Solutions

3 reviews

Draw from human-centered design tools learned in Human-Centered Design for Work at a Distance: Toolbox Essentials to identify and solve real-world case studies for individuals reinventing their work at a distance.

• edX
• 4 weeks, 3-4 hours a week
• On-Demand
• Free Online Course (Audit)

Supply Chain Analytics

793 ratings at Coursera

Explore data-driven supply chain optimization techniques to enhance cost efficiency and customer satisfaction, using real-world telecom case studies and hands-on analytics experience.

• Coursera
• 9 hours 15 minutes
• On-Demand
• Free Online Course (Audit)

Customer Service, Customer Support, And Customer Experience

6964 ratings at Udemy

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service

• Udemy
• 4 hours 43 minutes
• On-Demand
• Paid Course

Customer Experience (CX) in Industry 4.0

5969 ratings at Udemy

Creating an engaging and rich Customer Experience (CX) in Industry 4.0

• Udemy
• 10 hours
• On-Demand
• Paid Course

Omnichannel Customer Experience Management (CX)

5037 ratings at Udemy

How To Create A Seamless Customer Experience In An Omnichannel Ecosystem

• Udemy
• 2 hours 58 minutes
• On-Demand
• Paid Course

Customer Service Training: Dealing with Difficult Customers

4575 ratings at Udemy

Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills

• Udemy
• 1 hour 41 minutes
• On-Demand
• Paid Course

Customer Service: 6 Keys To Exceptional Customer Service

2022 ratings at Udemy

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service

• Udemy
• 1 hour 45 minutes
• On-Demand
• Paid Course

10 Shopify Dropshipping Strategies That Make Me 6-Figures

1374 ratings at Udemy

Dominate Shopify dropshipping in 2023 using powerful dropshipping strategies, Shopify, AliExpress, Oberlo and more!

• Udemy
• 2-3 hours
• On-Demand
• Paid Course

ChatGPT Prompt Engineering Mastery

1045 ratings at Udemy

Unleash the Power of ChatGPT - Mastering Prompt Engineering Made Easy, Regardless of Your Technical Background

• Udemy
• 1 hour 13 minutes
• On-Demand
• Paid Course

DROPSHIPPING 2.0: Sell Great Products That Aren't From China

891 ratings at Udemy

Dominate dropshipping with a new, exciting and profitable dropshipping model that's easier, faster and safer than ever!

• Udemy
• 2-3 hours
• On-Demand
• Paid Course

Customer Retention: Maximise Your Profits

577 ratings at Udemy

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits.

• Udemy
• 1 hour 39 minutes
• On-Demand
• Paid Course

Microcredential

Inteligência Artificial Aplicada ao CRM

Aprenda a integrar IA na gestão de relacionamento com clientes, explorando CRM, ciência de dados e ferramentas como R para criar experiências personalizadas e impulsionar o engajamento da marca.

• Coursera
• 13 weeks, 7 hours a week
• On-Demand
• Paid Course
• 4 courses

Outstanding Customer Service - The Ultimate Guide!

308 ratings at Udemy

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!

• Udemy
• 2 hours 28 minutes
• On-Demand
• Paid Course

Print on Demand 2023: From Zero to Profitable Business

170 ratings at Udemy

Master Print-on-Demand: Learn Niche Research, Store Setup, Design, Marketing Strategies, and Launch E-Commerce Business

• Udemy
• 4 hours 1 minute
• On-Demand
• Paid Course