Customer Relationship Management Courses and Certifications

R12i Oracle E Business Suite Fundamentals

163 ratings at Udemy

Oracle E Business Suite is the most comprehensive suite of integrated global business applications

• Udemy
• 2-3 hours
• On-Demand
• Paid Course

Starweaver

Customer Relationship Management

155 ratings at Coursera

Explore data-driven strategies, customer segmentation, and loyalty programs to enhance business relationships. Learn to craft customer-centric approaches aligned with organizational goals.

• Coursera
• 9 hours 3 minutes
• On-Demand
• Free Online Course (Audit)

The Ultimate Customer Experience Course (3 In 1)

118 ratings at Udemy

Deliver A 'Branded' Customer Experience, Build Loyalty & Maximize Profits (Taught By 2 Award Winning Experts)

• Udemy
• 2-3 hours
• On-Demand
• Paid Course

Customer Experience Management: Brand Purpose & Leadership

70 ratings at Udemy

Define A Brand Purpose That Adds Value To Your Customers & Your Business

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Sales Funnel & Customer Journey Map for Digital Marketing

65 ratings at Udemy

learn customer personna and customer value journey, how to move customers through sales funnel

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

A Complete Guide to Agile CRM

48 ratings at Udemy

The objective is to make you awesome in Agile CRM. Learn everything you need to become Agile CRM Consultant.

• Udemy
• 4-5 hours
• On-Demand
• Paid Course

Customer Experience: Brand Promise & Customer Loyalty

44 ratings at Udemy

Design A Branded Customer Experience That Differentiates

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Differentiate Your Business w/ Customer Experience Marketing

40 ratings at Udemy

How to Create Massive Customer Loyalty and Profits Using Customer Experience Chain Reactions

• Udemy
• 1-2 hours
• On-Demand
• Paid Course

Understanding Customer Relationship Management Basics

Learn essential CRM strategies and technologies to enhance customer satisfaction, foster loyalty, and drive business growth through effective relationship management techniques.

• Study.com
• 1 hour 28 minutes
• On-Demand
• Paid Course

Customer Experience Management Fundamentals

Learn to design, measure, manage, and enhance customer experiences through strategic planning, journey mapping, engagement techniques, and data analysis.

• Study.com
• 11 hours 4 minutes
• On-Demand
• Paid Course

Benefits of Customer Relationship Management (CRM)

Explore the advantages of CRM systems for business growth, customer satisfaction, and employee training through engaging lessons and quizzes.

• Study.com
• 1 hour 28 minutes
• On-Demand
• Paid Course

Building Customer Relationships

Learn effective customer communication, marketing strategies, and conflict management to build strong customer relationships and improve business outcomes.

• Study.com
• 1 hour 36 minutes
• On-Demand
• Paid Course

HubSpot Microcredential

Strategic Customer Relationship Management & Sales Technique

Develop effective customer relationships and sales strategies through HubSpot's comprehensive program, covering sales enablement, inbound techniques, lead management, reporting, and frictionless sales frameworks.

• Coursera
• On-Demand
• Paid Course

Learn to define target markets, create scalable processes, and build effective training, coaching, hiring, and onboarding programs to elevate your sales team's performance and growth.

• HubSpot Academy
• 3-4 hours
• On-Demand
• Free Certificate

Microcredential

Customer Relationship Management for Marketers

Elevate your marketing skills with a focus on customer relationship management, covering essential theories and best practices for developing effective strategies and competitive advantage.

• edX
• 11 weeks, 2-4 hours a week
• On-Demand
• $378.00