NLP Projects at Connex One - Sentiment Analysis, Entity Recognition, and Call Summarization

Explore ongoing Natural Language Processing (NLP) projects at Connex One in this 16-minute conference talk from the Data Science Festival Sandbox Sessions. Gain insights into common AI solutions like sentiment analysis and entity recognition, as well as more complex challenges such as call summarization. Learn about success stories and obstacles encountered during implementation. Presented by Nichola Roberts, Data Scientist at Connex One, this talk offers a concise overview of practical NLP applications in a business setting. Discover how data-driven approaches are solving real-world problems and shaping the future of AI-powered communication solutions.