Learn how to navigate difficult, real-world management scenarios. Get short, actionable advice from two leadership experts.
Overview
Syllabus
Introduction
- The tough stuff of being a manager
- React to an employee who disagrees with you
- Redirect an employee who constantly points out the negative
- Candor and high performers with limited advancement options
- Stay focused on strategic projects despite daily distraction
- Handling a promotion offer you don't want
- Handling private information you can’t share with the team
- Managing negative and harmful talk within the team
- How to signal you’re overwhelmed but not incompetent
- Effectively disagreeing with your supervisor
- How to respond when an employee asks for a raise
- Reacting if you are skipped in the chain of command
- Keeping track of what your virtual team members are doing
- Reacting when your employee has another job offer
- How to handle another's complaint about one of your employees
- Sharing difficult or unwanted news
- Adjusting after you get promoted from within your team
- Addressing unethical behavior
- Leading a team when others are older and more experienced
- Managing national political discussions at work
- What to do when your boss says you need to be more decisive
- Managing vacation requests when deadlines loom
- Preparing for a pivotal presentation to the executive team
Taught by
Todd Dewett and Sara Canaday
