Using a few key techniques, learn how to dramatically enhance how your listening skills are perceived by others.
Overview
Syllabus
Introduction
- Welcome
- Using the exercise files
- Why do you have a hard time listening?
- What are the signs you’re not listening?
- What to do when you’re not being listened to
- How to adopt the mindset of listening
- How to set the stage for high-stakes conversations
- The structure of meaningful listening
- How to listen for what’s not being said
- How to keep yourself from interrupting
- How to let them know you’ve heard them
- What to do when you’re listening to someone annoying
- Next steps
Taught by
Dorie Clark
