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Rochester Institute of Technology

Design Thinking

Rochester Institute of Technology via edX MicroMasters

Overview

Innovation. Creativity. Strategic thinking. In the past year, more than 279,000 job postings have listed these skills. Another 239,000 mention design thinking.*

Why has design thinking become one of the most sought-after skills? Employers are looking for problem solving, creativity, critical thinking, and analytical skills to enhance the capabilities of their employees to lead their companies into a successful future. Design thinking was developed out of the processes used by designers including user understanding and user experience, however, its application may be used to address non-product oriented problems as well –from innovating new product or service possibilities to implementing procedural change, or identifying a new strategic direction for the company.

In the Design Thinking MicroMasters program, you will learn how to use the design thinking process to solve problems creatively, collaboratively and empathetically. Earning the MicroMasters program certificate will equip you with knowledge of the processes and techniques used to solve problems and innovate in the workplace.

* Source: Burning Glass Technologies

Syllabus

Courses under this program:
Course 1: Design Thinking Fundamentals

Learn how a user-centered approach and design thinking principles inspire innovative ideas to create desirable solutions.



Course 2: Design Thinking: Empathizing to Understand the Problem

Learn how to identify and understand product or business problems through active listening, empathy and user-focused research.



Course 3: Design Thinking: Ideation, Iteration and Communication

Learn how ideas transform into solutions through iteration and validation along with best practices for communicating your solution to stakeholders.



Course 4: Design Thinking: Prototyping and User Testing

Learn the importance of prototyping and user testing solutions before going to market and how to assess and evaluate solutions post-launch.



Courses

Taught by

Melissa Dawson, Mike Johansson, Lorraine Justice, Jennifer Englert and Dan Harel

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