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University of Pennsylvania

Effective Compliance Programs

University of Pennsylvania via Coursera

Overview

Once you have an understanding of what compliance is, and why it may be important, it is natural to wonder next, “What should I do about it?” In this course, we’ll explore one of the key factors for creating a positive culture of compliance: human psychology. We’ll think about what drives us, what makes us pay attention, what distracts, and how all of these pieces help build a strong belief in an organizational culture of compliance. We will examine formal compliance programs, diving into the nuances of how they are applied in practice. We’ll also explore the technologies, workflows, policies, monitoring, and training necessary to create a toolkit for designing an effective compliance program.

Syllabus

  • Building a Strong Compliance Culture
    • How do you actually implement a culture of compliance? This module looks at the key building blocks necessary to foster a culture of compliance within any organization.
  • A Closer Look at the Essentials 
    • Once the foundations of a strong compliance culture are in place, how do you disseminate that culture throughout an organization? This module examines the policies, procedures, and trainings necessary to create a compliant culture throughout an organization.
  • The Psychology of Compliance
    • Compliance, at its heart, is a response to a human problem. If rules were enough, compliance and enforcement wouldn't exist. This module explores the psychology behind why non-compliance happens and strategies for getting people to comply.
  • Dealing With Non-Compliance
    • Even in organizations with top-notch compliance programs, non-compliance is as inevitable as death and taxes. This module explores strategies for dealing with non-compliance.

Taught by

Lauren Steinfeld and Andrew Kandel

Reviews

5.0 rating, based on 1 Class Central review

4.9 rating at Coursera based on 744 ratings

Start your review of Effective Compliance Programs

  • Frederico Eugênio De Magalhães Couto
    Conteúdo atual e rico em conhecimento, agregando muito valor no conhecimento. Curso que trará oportunidades de promoção no trabalho e até mesmo novas oportunidades de trabalho.

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