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Psychology
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Modelli di insegnamento nella ricerca educativa
Technical Report Writing for Engineers
Making Successful Decisions through the Strategy, Law & Ethics Model
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Learn Customer Service, earn certificates with free online courses from Stanford, UC Irvine, Peking University, IIT Bombay and other top universities around the world. Read reviews to decide if a class is right for you.
Final course in Google's Digital Marketing & E-commerce Certificate, focusing on building customer loyalty in e-commerce. Learn to manage client relationships, monitor store performance, and prepare for job interviews.
Sharpen your customer support skills in under an hour with this course, covering email writing, handling tough conversations, and developing empathy.
Creating a Customer Service advantage in Your department or business through communication and Customer Management
Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service
Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising.
Customer Care | Listening | Great Customer Service | Concern for Others | Company Culture | Engaging People | Responding
Learn to manage customer success with a comprehensive view in this 17-week course by Fundação Instituto de Administração. Gain skills to improve user experience and achieve business objectives.
Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated.
Learn to transform your business with outstanding customer service in this 2-3 hour online course. Gain skills in problem-solving, handling difficult customers, and increasing referrals.
Learn to prioritize customers with this 2-hour course on Customer Experience Management. Gain insights on CX programs, customer feedback tools, and strategies to improve customer retention.
A beginner's guide to finding, hiring and managing Filipino virtual assistants to help your business
CVS Health's 2-week course prepares learners for a customer service role in a call center, offering resume guidance, interview preparation, and a hands-on project to demonstrate learned skills.
IBM's 6-week course offers hands-on technical support training, merging theory with practice. Topics include hardware, software, networking, cybersecurity, and cloud computing. Completion offers a CompTIA discount voucher.
Learn to provide exceptional customer service in a call center setting with this CVS Health course. Gain practical skills through videos, simulations, and projects, and earn a professional certificate upon completion.
Improve your customer service skills with CVS Health's 4-week course. Learn communication, time management, conflict de-escalation, and problem-solving techniques for real-world retail scenarios.
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